CONFIDENTIALITY POLICY AND PROTECTION OF PERSONAL DATA ACCORDING TO THE REQUIREMENTS OF REGULATION (EC) 2016/679 GDPR
"GM Travel" Ltd. is a personal data administrator and processes the provided personal information and transaction information in accordance with the Personal Data Protection Act, the Tourism Law, the Electronic Commerce Act and the relevant European directives.
PROCESSING OF PERSONAL DATA
When and what personal information is stored and processed by Gm Travel Ltd. and for what use of the data provided?
In order to secure and improve the electronic services to the www.grandmonastery.com platform and for the purposes of resource management, we collect, store, use and process personal data in compliance with the applicable legal requirements.
When you submit a request for accommodation and other services, or make a request for an order, posted on www.grandmonastery.com, you agree that Gm Travel Ltd. and its affiliates store and process the personal data provided by you. By sending a request, you give your consent to GM Travel Ltd to:

  • receive newsletters about holiday and excursion offers, destination information, travel ideas and organized games and events.
  • Processing of service requests
  • Making a link to responding to inquiries submitted via our contact forms
  • Administer participation in prize promotions
  • Providing information services for GM Travel Ltd by sending commercial messages in the form of electronic newsletters

PROTECTION OF PERSONAL DATA
Privacy of personal data
The process of processing your personal data provided to DMT Ltd is done in accordance with the applicable data protection legislation, and GM Travel Ltd. respects your privacy.
Security of personal data
GM Travel Ltd. applies technical and organizational security measures to protect your personal data from accidental or unlawful destruction, accidental loss, unauthorized access, alteration or distribution as well as other illegal forms of processing by to unauthorized persons. The security measures we apply are subject to constant improvement and adaptation to technologies.
When does GM Travel Ltd. provide personal data to third parties?
The collected personal data can be provided to GM Travel Ltd. partners who provide services through www.grandmonastery.com, act as personal data processors and are committed to complying with all applicable data protection standards.
"GM Travel" Ltd may disclose and provide personal information in accordance with the applicable law if a court or an administrative authority orders or requests it or if the provision of personal data is related to the fulfillment of a legal obligation of GM Travel Ltd
User Rights
In accordance with the Personal Data Protection Act and the relevant EU directives, you are entitled to ownership and access to the data you have provided for processing. By written request within 30 days, you can obtain information about the type of personal information provided and the purpose of processing it, as well as require that we remove any records of your personal information without the possibility of further processing.
The written application may be made personally (or by a person authorized by a notary attorney) at the specified contact address or electronically, signed with a personally certified electronic signature.
Address for contact and exercise of the rights described above: "GM Travel" Ltd., Address: Smolyan, 3, Orfei Str., Ent. G, ap.44, E-mail: info@grandmonastery.com
Changes to privacy policy
The GM Travel Policy for Personal Data Protection may be changed unilaterally by GM Travel Ltd. with a view to their improvement, offering new services, changes in the way we service and communicate with our customers, and in connection with legislative changes.
When making changes to the current privacy policy, "GM Travel" Ltd. brings to your attention the changes made by publishing them on the www.grandmonastery.com platform, giving you a reasonable time to meet them, after which they begin to apply when processing your personal information without further notice. If within this period you declare that you reject the changes, you will be deemed to have withdrawn your consent to the processing of your personal data and GM Travel Ltd will cease processing it. This may also be related to the termination of your registrations of our games, services, newsletters, etc. for which you initially provided us with your personal information.
Contact with the team of GM Travel Ltd.
If you have any questions regarding our privacy policy, please send a message to the following address:  info@grandmonastery.com with subject: “privacy policy”